Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: Required for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Security Cookies: Help protect against fraud and ensure secure transactions

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud
  • Session cookies to maintain your booking session

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics to track website usage
  • Performance monitoring to improve site speed
  • User behavior analysis to enhance user experience

Preference Cookies

These cookies remember your choices and preferences:

  • Language and region preferences
  • Service area selections
  • Display preferences and settings

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as:

  • Payment processors (Stripe) for secure transactions
  • Google Analytics for website analytics
  • Social media platforms for sharing features
  • Customer support tools for live chat functionality

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to control cookies through settings
  • Cookie Consent: We provide cookie consent banners when required
  • Opt-out Tools: You can opt out of analytics cookies
  • Third-party Opt-outs: Visit third-party websites to opt out of their cookies

6. Cookie Duration

Session Cookies: These are temporary and are deleted when you close your browser

Persistent Cookies: These remain on your device for a set period or until you delete them

Essential Cookies: Typically last for the duration of your session

Analytics Cookies: May last up to 2 years

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect the functionality of our website. Some features may not work properly, and your experience may be limited.

8. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@ivxoxo.com or call our customer service line.

Last updated: 9/15/2025