Terms of Service

1. Acceptance of Terms

By accessing and using the IV Xoxo website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

IV Xoxo provides mobile IV therapy services, including hydration therapy, vitamin infusions, and wellness treatments. Our services are provided by licensed healthcare professionals.

3. Booking and Cancellation

• Appointments must be booked at least 24 hours in advance
• Cancellations must be made at least 4 hours before the scheduled appointment
• Late cancellations may incur a cancellation fee
• No-shows will be charged the full service fee

4. Health and Safety

• You must provide accurate medical history and current medications
• Our team reserves the right to refuse service if deemed unsafe
• Emergency situations will be handled according to medical protocols
• You agree to follow all safety instructions provided by our staff

5. Payment Terms

• Payment is required at the time of booking
• We accept major credit cards and digital payment methods
• Prices are subject to change without notice
• Refunds are processed according to our cancellation policy

6. Privacy and Data Protection

Your personal and medical information is protected under HIPAA regulations. We maintain strict confidentiality standards and will never share your information without your explicit consent, except as required by law.

7. Limitation of Liability

IV Xoxo and its staff are not liable for any adverse reactions or complications that may occur during or after treatment. While we take all necessary precautions, individual responses to IV therapy may vary.

8. Medical Disclaimer

Our services are not a substitute for professional medical care. We recommend consulting with your primary care physician before receiving IV therapy, especially if you have underlying health conditions.

9. Service Areas

Services are available in designated areas only. We reserve the right to refuse service outside our service areas or in locations that pose safety concerns.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, please contact us at legal@ivxoxo.com or call our customer service line.